IMPORTANT SAFETY WARNING: GRUNDFOS MGE/MLE MOTORS MODEL J This is to inform you of a safety warning and ask for your immediate assistance. Grundfos has issued a safety warning about our MGE/MLE Model J Motors produced from week 35, 2016 and week 43, 2017. Based on our own investigations, we have come to the conclusion that under a number of certain conditions, affected products may pose a risk of giving an electric shock. Additionally, affected motors may stop or interrupt the pump or system in which it is installed. Affected products produced within this period include; • Grundfos MGE motors model J 2.2- and 3.0kW, 1450-2200 RPM • Grundfos MGE motors model J 3.0- and 4.0kW, 2900-4000 RPM / 4000-5900 RPM • Grundfos MLE motors model J 3.0HP, 1450-2200 RPM • Grundfos MLE motors model J 5.0HP, 2900-4000 RPM / 4000-5900 RPM Please note: This warning includes Booster Systems, TPE, NBE, NKE, MTRE, CRE and CME pumps based on the above mentioned motors shipped up to week 43, 2017. It is only products produced within the mentioned periods that pose a risk, since the design in other models is different. Click here ( http://magazines.grundfos.com/Grundfos/SU/UK/instructions-toidentify-affected-motorsgpa/) to view instructions on how to identify whether your product is affected. If you are in doubt about an installation, do not touch the motor or connected system while it is switched on and connected to the grid. Since these products have been sold by you in the past, we hereby ask you for your immediate help and assistance in making sure that all affected products will be identified, replaced and/or repaired as soon as possible. Grundfos strongly urges you as an Authorised Dealer to: - Stop selling affected products, isolate the stock and immediately contact Grundfos on 1300 337 733 (select option 3) to register the pumps and we will arrange the pickup and organise a replacement pump to be sent ASAP. - Help identify affected products already sold. - For any product you sold, we ask you to contact your customer by sending the prepared letter (click here to view: http://magazines.grundfos.com/Grundfos/SU/UK/aumgemle-safety- warningcustomer-copy/). The letter will explain they need to contact you and arrange for the pump to be replaced. If you are in doubt if you have affected product, or have sold any of the affected product please contact Grundfos on 1300 337 733 (select option 3). Grundfos corrective actions: 1. Grundfos will call back, replace or repair all products containing the affected MGE/MLE Model J Motors produced from week 35, 2016 and week 43, 2017. This is free of charge for the End User, and Grundfos will cover the costs in relation to this product replacement.
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