semi-urban areas, perhaps even farmhouses and beach houses will be pleased with its versatility. The wet parts of the pump are made of corrosion-free food-grade engineered polymers and relies on solar panels for power. It can be used for pumping water from the sump to overhead tanks, and wells to irrigate greenhouses, lawns, gardens, solar powered fountains and to feed livestock. This green product is particularly ground-breaking thanks to its user-friendly nature. We continue to push the boundaries within the world of energy-efficiency and water conservation technology to offer value to our customers. In 2017, we also introduced the Hydro MPC E Pump in the Indian market. This pump can be used wherever additional pressure is required. It offers reliability, high-efficiency and is service-friendly. It works with the IE5 motor that offers higher energy conservation, of up to seven per cent - all the while, it increases output and reduces payback time. Apart from our product launches, we further improved our customer support with the launch of 1OFFICE in India. This customer support improvement initiative has three clear objectives - easier access, faster response and higher quality. What resulted from the efforts was a notable increase in customer service quality. 1OFFICE has helped balance the workload fairly and effectively across the office and facilitated more onsite visits. Furthering our spirit of collaboration, the Ecademy was launched. Ecademy is a free digital training tool and information platform to keep customers abreast of the latest developments within Grundfos and the pump industry. After signing up, customers get free access to the entire online training platform, tailored specifically to their needs. It features global as well as local content in a variety of formats including videos, slideshows, articles and interactive tools. We also accelerated our innovation and digitization efforts in 2017 and we look forward to taking several leaps forward in 2018. We will continue to focus on delivering sustainable and intelligent solutions that will create value for our customers and help protect the planet. Hydro MPC E Pump
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